ikkoniclabCUSTOMER CARE
Privacy Policy
Information handled with a clear purpose.
Who we are
ikkoniclab operates ikkoniclab’s online store at ikkoniclab.shop. Our company address is 55 Bis Rue D’Argenteuil, 95220 Herblay-sur-Seine, France. Contact [email protected] for privacy questions or requests.
Information you provide
When you shop or contact us, information you provide may include your name, email address, phone number, company name, shipping and billing addresses, items selected, order details, and the content of customer service communications. Payment information may be handled by a payment service provider when a payment service is used.
How information is used
We use relevant information to provide requested services, process payments, fulfill and deliver orders, administer returns and refunds, answer enquiries, maintain transaction records where required, and meet applicable legal obligations. Depending on the circumstances, processing may be necessary to perform a contract, respond to a request before a contract, comply with law, or pursue legitimate interests such as handling customer service and protecting the store. Where consent is required, we will seek it.
Service providers and partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed where required by law or necessary to establish, exercise, or defend legal claims.
International processing and retention
Our business is located in France and serves customers in the United States. Information may be processed in locations associated with the services used to fulfill your request. Where applicable, international transfers are subject to legally required safeguards. Information is retained as needed for its purpose and applicable legal obligations; the period depends on the type of information and context.
Browser storage
The store uses browser local storage to remember your cart’s product identifiers, selected colors, and quantities. See our Cookie Policy for details and clearing options.
Your choices and rights
Depending on applicable law, you may request access to, correction of, deletion of, or restriction of processing of your personal information, object to processing, or request data portability. Where processing relies on consent, you may withdraw it. Contact [email protected] to make a request. You may also contact an appropriate data protection authority, including the CNIL in France.